Cancellation and Refund Policy

Service Cancellation

Clients can request the cancellation of a project or service at any stage. Cancellation requests must be submitted in writing via email to our customer support team.

• For projects that have not yet begun, clients are eligible for a full refund.
• For projects already in progress, cancellations will be subject to a fee based on the amount of work completed. Aaruit Solution reserves the right to deduct the costs incurred up to the date of cancellation.

Refund Eligibility

• Refunds will be considered only for services that have not yet been delivered or initiated.
• Services such as SEO, lead generation, social media marketing, or other ongoing campaigns are non-refundable after they have started, as results are dependent on time and strategy execution.

Refund Process

• Approved refunds will be processed within 10 business days and credited back to the original payment method.
• Refunds for software development, web development, and app development services will be provided based on milestones outlined in the contract. If a specific milestone has been completed, a refund will not be provided for that portion of the project.

Exceptions

• No refunds will be issued for monthly subscription services or retainer-based services (such as SEO or social media marketing) that have already been executed.
• For products and software development, refunds will only be provided if there is a failure to deliver according to the agreed-upon specifications.